Shipping & Returns

Shipping Information

Our shipping rates are as follows: Australia Post or Courier

Refund and Returns

Your satisfaction is our first priority at Autech Control Group. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your payment. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

To return an item please contact us for an Return Material Authorisation (RMA) number,

Please send goods to:

Autech Control Group, 15/104 Ferntree Gully Road, Oakleigh, VIC 3166.

And also include the following information:

  • Your Order number if known
  • Your name, company and address
  • Part number and description of the item you are returning
  • Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.
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